Return & Refund Policy

Return & Refund Policy

Refund policy

At Veira, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our cosmetic products, including serums, face wash, shampoo, and other skincare essentials.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address when you make a purchase.

  • Payment Information: We use secure third-party payment processors and do not store your credit/debit card details.

  • Browsing Data: IP address, device information, and browsing history for analytics and website improvement.

  • Customer Support Data: Any information you provide when contacting our support team.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders.

  • To provide customer support and respond to inquiries.

  • To improve our website, products, and services.

  • To send promotional emails and offers (you can opt out anytime).

  • To ensure security and prevent fraudulent activities.